BRIDGE

Support

How can we help?

Last updated 28 September 2026

The quickest way to get help with a trip is in the BRIDGE app: open the trip and tap Report a problem. You can also reach us here.

Phone support

Our support line opens with the pilot launch.

Email

hello@bridgemobility.ng

Emergency

Call 112. In a trip, press SOS in the app to alert our team with your location.

Delete your account

From the app or from our website.

Common questions

  • I was charged the wrong amount. Open the trip in the app and tap Report a problem within 7 days.
  • I left something in the car. Report it on the trip in the app and we’ll contact the driver.
  • How are fares worked out? See the FAQ or tap the fare in the app.
  • I want to drive. Open the app, go to the menu and tap Driver mode, or register your interest.